Privacy Policy

At Sailing Havanna, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or book a charter.

Information We Collect

Name and contact details (phone and email)
Booking details and payment information
Special requirements (e.g., dietary preferences or relevant medical considerations)
General website usage data (pages visited, browser/device information)

How We Use Your Information

Process bookings and manage your charter experience
Respond to enquiries and provide customer support
Send confirmations, updates, and important charter information
Improve our services, website, and marketing activities

We do not sell your personal information. We share it only where necessary to fulfil your booking (e.g., payment processors or trusted service partners) or where required by law.

Legal Basis

We handle personal information in line with applicable privacy laws, including the Australian Privacy Principles. Where relevant, we rely on your consent, the performance of a contract (your booking), and our legitimate interests (service improvement and security).

Data Security

We use reasonable technical and organisational measures to protect personal information from misuse, loss, and unauthorised access. No method of transmission or storage is completely secure.

Cookies & Website Tracking

Our website may use cookies and analytics tools to enhance your browsing experience. You can disable cookies in your browser settings, though some features may not function properly.